ITIL Consulting: your guide to streamline your IT and business processes

Established in 2003 we have worked with our customers to adopt ITIL processes and have developed competencies in the following areas:

• ITSM assessment: we analyse the current situation, identify areas for improvement and help with the business case to establish achievable goals and timescales
• Audit services, ITSM maturity analysis, recommendations of improvements
• Evaluation of ITSM solutions for your specific environment
• IT governance, industrialisation of process and organisation
• ITSM Business Project Management
• Project management and PMO
• Incident, Problem, Change, Knowledge management as well as the other disciplines

Sapiens have completed numerous successful projects over the years with a wide range of enterprises from SME to Blue Chip and have developed the expertise to be able to help our customers realise the business benefits of ITIL adoption.

Need Experts?

• Service Automation
• CMDB
• ITIL
  • ITIL v2
  • ITIL v3
• CMMI
• COBIT
• Asset Management
• Automatic discovery
• Business Intelligence
• eSCM eSourcing Capability Model