Discovery Solutions

IT discovery tools allow doing the equipment discovery and/or discovery of licenses used within the organisation. Automatic discovery tools can be classified into two functional groups:

• Discovery software tools
• Discovery equipment tools

They can also be classified into two technical groups

• Solution with agent for software discovery for instance
• Solution without agent – network related (discovery via the scan of addresses through SNMP protocol)

Discovery tools are responsible for the well-functioning of several solutions: computer management, asset management and/or CMDB because they provide data required to service management. They can also intensify the existing databases.

ITIL Consulting helps you reach your goals by maintaining a current and consistent image of your computer system and IT infrastructure by implementing discovery tools.

We integrate these tools in the system, whether it is the asset management tool or the CMDB. For particular cases, we do manual discoveries, qualified by asset audit.

For instance, manual discovery can be required when a total migration of the infrastructure and the network is at stake. This can also be the case when evaluating the quality of the data provided by existing automatic discovery tools. We also bring our support for implementing complete solutions (ITSM, CMDB, …) that integrate automatic discovery tools.

Need Experts?

• Service Automation
• CMDB
• ITIL
  • ITIL v2
  • ITIL v3
• CMMI
• COBIT
• Asset Management
• Automatic discovery
• Business Intelligence
• eSCM eSourcing Capability Model