Service Transition

This volume deals with the different steps for the production such as package creating, testing, production deployment by minimising the impact on operations.
This transition must occur in order to increase satisfaction of both users and customers. This implies that services must be consistent with the demands and constraints. It also implies that services must be consistent with a maximal decrease of breakdowns, performance variation and errors.

The processes are the following:

• Change Management
• Service Asset Configuration Management
• Knowledge Management
• Transition planning and support
• Evaluation
• Service validation and testing
• Release and Deployment Management

Need Experts?

• Service Automation
• CMDB
• ITIL
  • ITIL v2
  • ITIL v3
    • Service Strategy
    • Service Design
    • Service Transition
    • Service Operation
    • Continual Service Improvement
• CMMI
• COBIT
• Asset Management
• Automatic discovery
• Business Intelligence
• eSCM eSourcing Capability Model