CMMI

Capability Maturity Model Integration (CMMI) is design and software development oriented. At inception, it was created by the United States Department of Defence and was named CMM as the concept of integration was not taken into account yet.

The aim is to assess the capability of a project to reach the desired functionalities within the scope of a pre-established budget and deadline.

CMMI (Capability Maturity Model Integration) is composed of 25 processes divided into four domains:

• Process Management
• Project Management
• Engineering
• Support

Amongst these, ITIL focuses on the quality of continual services provided to the customer through processes that focus on the service lifecycle (ITIL v3).

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