IT Service Continuity Management

IT service Continuity Management makes up a support for BMC “Business Continuity Management” providing a minimum level of service pre-set to the organisation’s activities due to the IS malfunctioning. In other words, it ensures the continued activities when a breakdown occurs.

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• Service Automation
• CMDB
• ITIL
  • ITIL v2
    • Service Desk
    • Incident Management
    • Change Management
    • Release Management
    • Configuration Management
    • IT Financial Management
    • Capability Management
    • Availability Management
    • IT Service Continuity Management
    • Service Level Management
  • ITIL v3
• CMMI
• COBIT
• Asset Management
• Automatic discovery
• Business Intelligence
• eSCM eSourcing Capability Model