Service Strategy

This volume aims to facilitate objective definitions and policies applied to services. Hence, the market is better understood also through the generation of adding-value offers for the customer as the cost is rationalised for a ROI increase.

The processes are the following:

• Strategy generation
• Service Portfolio Management
• Demand Management
• Financial Management

Need Experts?

• Service Automation
• CMDB
• ITIL
  • ITIL v2
  • ITIL v3
    • Service Strategy
    • Service Design
    • Service Transition
    • Service Operation
    • Continual Service Improvement
• CMMI
• COBIT
• Asset Management
• Automatic discovery
• Business Intelligence
• eSCM eSourcing Capability Model