Service Transition
Service Transition
This volume deals with the different steps for the production such as package creating, testing, production deployment by minimising the impact on operations.
This transition must occur in order to increase satisfaction of both users and customers. This implies that services must be consistent with the demands and constraints. It also implies that services must be consistent with a maximal decrease of breakdowns, performance variation and errors.
The processes are the following:
- Change Management
- Service Asset Configuration Management
- Knowledge Management
- Transition planning and support
- Evaluation
- Service validation and testing
- Release and Deployment Management
contact us
by email :
By Phone :
Head Office
by mail
nmeasson@sapiensgroup.fr
+44 (0)207 156 7878
+33 (0)1 75 84 84 93
SAPIENS SOLUTIONS LIMITED
Victor House 81 Oxford Street
W1D 2EU London
United Kingdom
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92150 SURESNES
France
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France
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